Business Unit Manager

Business Unit Manager

Business Unit Manager

RNCP Code 36141 • Level 5 (EU)

Published on September 18, 2025

Last updated on February 13, 2026

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Course Overview

With your high school diploma in hand, enroll in the Business Unit Manager program at éklore-ed! This program gets right to the heart of the matter: practical, career-focused instruction and real-world preparation for the business world.

Over the course of two years, you will develop the business and financial skills needed to manage the operations of a permanent or temporary profit center. Prepare for a career that will enable you to handle the marketing, consulting, and sales of goods or services, as well as in-store marketing by optimizing merchandising and complying with applicable regulations based on the nature of the products or services. Participate in the day-to-day administrative and financial management of the retail location and ensure the optimization of inventory management and/or service provision.

This two-year work-study program leads to a Level 5 RNCP certification, a state-recognized diploma.

Admission OUTSIDE THE REGULAR APPLICATION PROCESS.

View the course overview

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Duration of the program 2 years

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Admission Requirements High School Diploma

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Specialization Operational Sales Management

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Campus Pau

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Diploma RNCP Code 36141 • Level 5 (EU)

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Earn a state-recognized degree and specialize in the management and operation of a profit center.

Title: Business Unit Manager (BUM)

Certification registered with the RNCP (National Directory of Professional Certifications) –Level 5 (EU)

RNCP Entry 36141

Registration in the RNCP directory determinesthe level and quality of professional certification, as itensures that individuals acquire a qualification recognized in the job market.

Certification Body: CCI France

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I am applying for the training program

What are the educational objectives?

Through this program, we will prepare you to become theoperational manager of your profit centerso that you will be able to:

  • Implement phygital sales and marketing initiatives designed to boost sales for your business unit while maintaining the brand’s image.

  • Market the business unit’s products and services by strengthening relationships with your customers to ensure their satisfaction, build loyalty, and convert their interest into purchases.

  • analyze trends in your revenue and sales to identify new initiatives that can help boost them, and place orders to ensure that products and services are available to your customers.

  • help organize the day-to-day operations of the retail unit by creating schedules and leading the team to ensure optimal management of the sales floor.


Duration

24-month apprenticeship contract


Work-Study Schedule

 Course details and schedule: please contact us.


Assessment Method

  • Ongoing assessment

  • Assessment of various skill sets through role-playing, case studies, and simulated workplace scenarios

  • Assessment of Professional Practice (Work Placement)


Teaching Methods

  • Theoretical contributions

  • Exercises and role-playing scenarios

  • Course materials provided to trainees

  • Analyze the market and position your business

  • Analyze the customer experiences offered by competitors

  • Identify emerging consumer trends

  • Optimizing the customer experience on the sales floor

  • Boost sales through innovative promotional campaigns

  • Enhance the appeal of the business unit through omnichannel communication

  • Manage a project

  • Analyze customer characteristics

  • Customize the welcome message across different sales channels

  • Advise, persuade, and sell

  • Handle complaints

  • Build customer loyalty

  • Monitor business metrics and prepare reports

  • Analyze the results and suggest areas for improvement

  • Optimize product orders

  • Monitor product receipts

  • Help organize employees' work and schedules

  • Ensure compliance with health and safety regulations

  • Monitor and optimize the execution of activities

  • Managing conflicts within the team

  • Supporting and training employees in the workplace

Your degree

Business Unit Manager

RNCP Level 5 certification, a state-recognized diploma


Title: France Compétences

National Directory of Professional Certifications (RNCP)

See:RNCP Entry 36141

NSF Code: 312p

Date of validation decision: January 26, 2022


Quality Indicators

  • Graduation rate: first academic year of 2026

  • Rate of students continuing their education: first academic year of 2026

  • Employment rate at 6 months: first school year of 2026


VAE . Recognition of Prior Learning

This degree can be earned through the VAE program.

Admissibility Request Form:Information and Access to the Form

Need more help?Visit vae.gouv.fr for more information

Sign up and come in for an admission interview—show us what you’re capable of and how motivated you are!

We are interested in:

  • Yourmotivation forjoining the Business Unit Manager training program

  • Yourpotential.

  • Yourdesire to learn, to explore the world, to push boundaries


Target audience

Anyone wishing to earn a Level 5 (EU) degree.


Prerequisites

  • Hold a Level 4 diploma or a high school diploma and pass the institution’s entrance exams

or

  • 3 years of professional experience in the retail sector and successful completion of the institution’s entrance exams


Access Information

  • Admission requirements: Outside of Parcoursup – Application and interview

  • Access period: upon the announcement of the admissions committee's decision

I'm in a work-study program. How much does my training cost?

If you are on an apprenticeship contract, your training costs are covered.

The host company covers the training costs.

You arean employee of the company and receive compensation for the entire duration of the contract (including periods spent at school and at the company).


Useful Links

GOUV.FR WORK-STUDY PORTAL

WORK-STUDY SALARY CALCULATOR GOUV.FR

What are the target professions?

  • Store Associate (Products/Service)

  • Assistant manager

  • Team Leader

  • Team Leader

  • Store Manager

  • Specialty Store Manager

  • In-Store Sales Associate / Assistant Food Department Manager

  • Junior Team Leader

  • Assistant to the Drive Manager

  • Junior Department Manager

  • Department Manager

  • Assistant Manager, Non-Food Department

  • Category Manager

All of our training programs are accessible and designed to accommodate participants with disabilities.

Discussing disability as early as the recruitment phase is often a key step toward a successful training program.

Being aware of a learner’s disability means being able to design a training program that takes into account their needs and the resources required to support their learning journey. Therefore, it is advisable to consider a learner’s disability as early as the registration phase.


How can I get support?

Contact:

Valérie Cassoulet at 05 59 62 98 48 or 07 87 13 13 86 or valerie.cassoulet@eklore-ed.com

Sophie Abdallah at 05 59 92 33 55 or 06 77 16 76 61 or sophie.abdallah@eklore-ed.com

Solenne Villetet at 05 59 92 33 46 or 07 65 17 60 58 or solenne.villetet@eklore-ed.com

Our team

Contact them

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Pau Campus

Melissa OUCHENE

Admissions After High School

06 58 62 14 01 • 05 59 92 64 64

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Pau Campus

Lucie GRACIA

Admissions After High School

06 66 86 72 26

Would you like us to contact you?

Campus Life

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